At LXE Salons, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services or visit our website.

1. Information We Collect

We collect personal information provided at the time of booking, including:

Your name, phone number, email address

Hair goals, service preferences, and consultation details

Appointment history and communication preferences

Payment information is securely processed via trusted third-party providers. We do not store your credit or debit card information. We may also collect technical data such as your IP address, device type, browser version, and usage behavior to improve our website and user experience.

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments

Send reminders, follow-ups, or rescheduling updates

Process secure payments

Deliver personalized service recommendations

Improve our services and customer experience

Send promotional offers, with your consent

3. How We Protect Your Information

Your privacy is important to us. We use encryption, firewalls, and secure platforms to protect your data from unauthorized access or misuse.

Please note: No method of data transmission over the internet is 100% secure. While we follow best practices, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal data. We only share information when necessary to:

Process payments securely via third-party systems

Comply with legal or regulatory requirements

5. Your Rights

You have the right to:

Access your personal information

Update or correct your information

Request deletion of your data from our system

To make a request, please contact us using the details below.

6. Cookies

Our website may use cookies to:

Store your preferences

Track site usage and improve performance

You can choose to disable cookies in your browser settings if you prefer not to allow them.

7. Changes to This Policy

We may update this Privacy Policy as needed. All changes will be posted here, and continued use of our website or services will indicate your acceptance of the updated terms.

8. Contact Information

If you have any questions, concerns, or data requests, please reach out:

📧 Email: [email protected]
📞 Phone: 210-997-8797
📍 Address: 6025 Tezel Road, Suite 117, San Antonio, TX 78250